Maine

“I Can’t Take You Anywhere”

Hank Garfield
Rita at the recent eclipse in Greenville

Our dog is incorrigible in a car.

She isn’t in them often, and seldom in the same one twice since we went from a one-car to a no-car household about a year ago. But even in Lisa’s Jeep she was terrible. She chewed through a seatbelt the first time we left her alone. She barks, growls and snarls at every pedestrian she sees. In rental cars, she’s figured out how to open the power windows herself. She’ll lunge at motorcycles, other dogs, even oncoming trucks. She’ll invade the front seat and position herself at the center of the windshield, alert for all threats, real and imagined. She’ll lean on the driver or the front-seat passenger when the car goes around a curve. She’s a little better when she rides shotgun, but not much.

Rita, or sometimes Rita Mae, is a four-year old mix of possibly Rottweiler, Shar-pei, and some kind of hound (we don’t really know), with an abundant exuberance for life. We’ve had her for a little over two years. She’s personable but protective, sixty-odd pounds of potential energy that can turn kinetic in a hurry. Ask the mailman, the pizza delivery guy, or the two cops who pulled Lisa over for a missing taillight.

Bottling up all that energy in a car makes for interesting travels. But how else are you supposed to take your dog to the vet, or to the beach, or a total eclipse of the sun? Come to think of it, how are you going to get her to the kennel when you want to get away for a few days?

Veterinarians all seem to have offices on the outskirts of town. The kennel is a 35-minute walk from our house – doable for both of us, but logistically difficult, and it doesn’t open in the morning until after the Concord Coach bus has already departed for the coast. The Community Connector bus allows service dogs, but regular dogs must be in a carrier. I’m not strong enough to lift Rita plus carrier onto the bus. I would have to get a Flintstone model, with holes for the dog’s legs, and I doubt that such a thing is available, or that Rita would put up with it. And would she behave on a bus full of strangers?

Is there a dog taxi service in Bangor? Would a regular taxi – if you can get one – allow a dog? Uber is problematic enough without throwing a largish, excitable dog into the mix. That leaves rental cars and dog-tolerant friends. It seems ridiculous to rent a car for the day to take the dog to the vet, but part of not owning a car is taking responsibility for your own transportation needs. Most friends are happy to do an occasional favor, but you can’t make a habit of it. No one likes a freeloader.

Dogs don’t depend on cars, but dog owners often must. It seems like a good business model: take people and their dogs to various appointments and outings, at a cost less than a 24-hour car rental. There must be other dog owners without cars who would use such a service.

Some surely choose to take the path of least resistance (but most expense) and buy a car: another example of the American car culture creating a perceived necessity of something that should be one among several options. Vets and kennels don’t all need to be in outlying areas. Services should exist at reasonable cost for transporting pets and their owners. Not everyone wants to own a car, but much of our transportation infrastructure is built around the assumption that most people do. Rita’s attitude toward cars is much like mine: if it’s the only way to get there, then I guess I’ll put up with it. She acts out a lot more than I do, but that’s forgivable in a four-year old.

I’m not buying a car just for a dog who doesn’t behave in cars. A lot of people don’t behave in cars, either. What they – we – really need are viable alternatives.

All My Uber Trials

Hank Garfield

Why do people think Uber is simple to use and the public bus system is complicated?

It’s exactly the opposite.

Recently, I decided to up my car non-ownership game and sign up for Uber. I’ve had great success living in Bangor, Maine for the past 17 years without owning a car. I sing the praises of the Community Connector bus system. I rejoiced with my fellow riders when the downtown Bangor Area Transit Center opened in December 2022. But the buses run only during the day, and they can’t go everywhere. It’s tough to get a taxi in Bangor, for whatever reasons. So, I thought I’d give Uber a shot.

I downloaded the app onto my smartphone, no problem. I was a bit surprised that it didn’t ask for my credit card information. Friends assured me that I would be asked to enter it the first time I used the service. After that, they said, the service would be seamless.

I wasn’t at home the first time I needed a ride. I rarely need rides from home, as I live within walking distance of town and the Transit Center. I lined up a ride, and sure enough, the app asked for my credit card info, which I dutifully plugged in. But then it wanted to send two micro-payments to my credit card. I was to report the exact amounts of the payments for verification. The only problem was that I don’t do banking on my cell phone, and I was miles from my laptop.

Fine, I thought. The next time, I would schedule the ride in advance, from home, where I could access my credit card account. (None of these steps were spelled out in advance.) However, the first two times I tried this, I got a message: “pickup location unavailable.” I have yet to take my first ride.

All this is preamble to an observation that gets more and more cemented in my psyche with each passing day.

When I posted the first two sentences of this piece on Facebook, my friend Félix, who lives in Bulgaria, replied (and I hope he doesn’t mind me quoting him here): “the public bus system is a public service and Uber is a twisted organization that tries to make their greed and consumerist anxiety look like sociality and coolness.”

As the Brits say, spot on.

I was trying to help Lisa get to and from a business on the other side of town. After striking out with Uber, I walked to the Transit Center, where a dispatcher (whose name I don’t know but who deserves praise) helped me plan the most convenient route. The bus driver was also helpful, showing us where we would need to be, and at what time, for the return trip.

There is no one to call at Uber for such assistance. And this is par for the course when a private company tries to masquerade as public service. When was the last time you called any private enterprise and did not have to navigate a series of automated prompts before connecting with a human being?

The bus system isn’t perfect. It needs longer hours. Paying passengers taking multiple rides in one day can’t use the transfer system for brief stops. Still, I hate to criticize it, because despite its imposed limitations, it works well. Anybody who can read a printed schedule can use it, and it’s inexpensive and reliable.

The great lie of the post-Reagan era is that the private sector is more efficient than the public. The focus of public services is convenience for the end-user. The focus of private enterprise is convenience (and profit) for the owners of the business. This is happening across society. To see a doctor, you used to make an appointment and show up. Now you must navigate a maze of pre-registration, pre-pre-registration, on-line verification, and electronic confirmation. To get a cup of coffee at Dunkin’ Donuts, you have to “interface” with a touch-screen menu when the guy who’s going to pour your coffee is standing right there, getting an order ready for the drive-thru. And don’t get me started on self-checkout at the grocery store.

More and more, the end-user (the customer) is required to navigate steps in the service process that should be handled by competent, knowledgeable staff. Rather than hire and train and pay employees, companies are increasingly putting the customer last, by making them take on more of the tasks they are supposedly paying for.

Don’t get me wrong: business does many wonderful things. But public services, like education, health care, and especially public transportation, aren’t among them.

Green Means More Than Grasping at Straws

Hank Garfield

A silly meme on Facebook – a paper straw in a plastic wrapper titled “The Green movement in a nutshell” – got me thinking about my own environmentalist leanings, and my commitment to not owning a car.

Growing up on the Maine Coast gave me an environmental consciousness I never thought of as political. I instinctively pick up trash and recoil at litter, much of which includes non-recyclable plastic. But while a ton of straws can break a camel’s back, we aren’t going to save the planet by focusing on minutiae like straws. 

What do straws have to do with cars? They both kill turtles, for one thing. But cars do a whole lot more damage than that. Aside from the thousands of people killed yearly in crashes, motor vehicles contribute to a long laundry list of insults to the global ecosystem. They burn finite fossil fuels and spew greenhouse gases. They necessitate the construction of acres of parking lots, which radiate heat back into the atmosphere, eliminate wetlands, and pollute reservoirs with run-off. They encourage the development of car-centric suburbs with huge per-capita carbon footprints. They foster graveyards of spent tires and dead vehicles that continue to pollute years after they stop moving.

Although I consider myself an environmentalist, I stopped owning cars for none of those reasons. I stopped owning cars because they cost too much money. I resented the idea that I needed a car at my service 24 hours a day, 365 days a year. There are plenty of cars around. Surely I could find one to use when I needed to, without the economic onus of owning one.

The past 17 years have vindicated this conviction. I now have a savings account instead of a monthly car payment and an ongoing insurance policy. I don’t waste precious minutes of my life sitting in traffic jams. On foot, on a bicycle, or on a bus, I’m healthier and happier than I would be seething and swearing at people from behind a windshield.

It hasn’t come without cost, or without compromises. I have had to adjust my lifestyle and change some habits. I leave ample time to get to the places I need to go, and I sometimes don’t get to other places I want to go. For most of those years, I’ve lived with someone who owned a car. Four months ago, we became a no-car household.

So far, we’ve managed. We did not visit family for Thanksgiving, and we have not yet needed to take the dog to the vet. Have you ever noticed that almost all veterinarians are way out on the edge of town? In October we rented a car and the three of us went to the coast for a weekend, but we can’t jump up and do that on the spur of the moment.

It isn’t only veterinarians. Hardware stores are hard to find anywhere outside of Lowe’s and Home Depot, always built where it’s hard to get to other than by car. The buses stop running before many people get out of work. To live without a car in a small city like Bangor, far from any major metropolitan center, is to endure a multitude of inconveniences.

Are the inconveniences worth the rewards? In my case, the answer was, and is still, “Yes.” But I don’t need a car to get to and from my primary job, and I do much of it on-line. It’s a 15-minute walk to downtown and an even shorter walk to a corner convenience store. Renting a car works out to about a hundred dollars a day, which seems like a lot until you consider that the average annual cost of owning a car is $10,000, equal to 100 car rentals.

I’m lucky, in that I can choose not to own a car. Many don’t have that choice. They either can’t afford one, or can’t drive one, for physical or other reasons. Life is even more inconvenient for them.

Cars are a convenience, and an environmental disaster. Hence the conundrum: how does an environmentally responsible citizen retain the convenience while reducing the harm? Many people are choosing to go electric.

Electric cars are marginally better for the environment, as this article from the New York Times details. But they require lithium and cobalt mining, which aren’t any kinder to the planet than oil rigs and refineries. They will not stop suburban sprawl or the hollowing out of small business districts in favor of outlying big-box stores with massive parking lots.

If we are to be serious about our stewardship of the planet, as I believe we must be, then we can do better than to substitute one environmental disaster for a slightly lesser one. Electric cars won’t do a whole lot of good if we use them the way we use gas-powered cars now.

Instead, we can invest in comprehensive public transportation, promote pedestrian-friendly neighborhoods with a mixture of business and residential use, and incentivize development on a human rather than an automotive scale.

Why do you get a straw when you order a glass of water at a bar, anyway? You can drink it just fine without one. Owning a car should not be a necessity. Entrenched interests make it feel like one. We must work toward a world in which alternative choices are equally appealing.