When you decide to give up car ownership, two things will happen. You will walk more. And you will become, almost by default, an advocate for public transportation. Neither of these is a bad thing.
It helps if you live in a walkable community with both local and out-of-town bus service. In Bangor, we have the Community Connector and the Concord Coach bus systems. I hate to say anything negative about either of them, because I use them both a lot, and they are as essential to me as a parking space is to a car owner. On many mornings, I have walked the two blocks from my house up to the bus stop, boarded the Community Connector, ridden to the Concord Coach depot, and headed out of town.
Recently the Community Connector went to a fixed-stop system, which makes the routes more efficient and improves the reliability of the whole system. But there is no fixed stop at the Concord Coach depot. Riders transferring from one bus system to the other must get off the Community Connector at a sign down the block and walk approximately 100 yards, the length of an American football field. This isn’t a problem for a healthy person, but what of an older or physically challenged passenger with luggage? It makes no sense.
Twice now, I’ve had drivers refuse to let me off at the Concord Coach depot. They insist, as per the new rules, that I get off at the sign and walk. Then the bus continues on, right past the depot.
Small annoyances like this are a big reason more people don’t use public transportation. It would not take any longer for the driver to let transferring passengers off at the depot rather than the sign. But rules are rules, and they must be followed to the letter.
Concord Coach has rules of its own. The driver won’t let you off anywhere but at the depot. The afternoon bus from the coast arrives in Bangor at 5:30. This is five minutes too late to catch the last inbound Community Connector toward downtown. Sometimes I’ll see that bus after the Concord Coach gets off the interstate on Union Street.
In Blagoevgrad, Bulgaria, where I lived for a year, there is regular bus service to Sofia, the capital, about an hour and a half away. The bus goes directly from one city to the other, but once in Sofia, it makes stops at major intersections to let passengers off who don’t need to go to the central bus station. This makes eminent sense, and provides a friendlier and more convenient experience for passengers. But Concord Coach won’t do it. Rules are rules.
The Community Connector drivers will routinely ask passengers if they need to make a connection to another Community Connector bus. Similarly, the Concord Coach driver will ask passengers coming up the coast if they need to connect to the Cyr bus to Aroostook County. They will hold the buses for a few minutes if anyone answers in the affirmative.
But I’ve never heard a Community Connector driver ask if anyone needs to meet a Concord Coach bus, or vice versa. There seems to be little effort to coordinate the services. Bangor once had a downtown Greyhound bus terminal, but that has disappeared over the horizon to Hermon, where the Community Connector has no service at all.
This isn’t just a local problem. It’s representative of the American piecemeal approach to public transportation. There’s no centralized clearinghouse for ready information on how to navigate from one system to another. The result is an accumulation of minor irritations like missed connections and forced walks and strict adherence to rules that ought to be more flexible. None of these things are debilitating by themselves. But an accumulation of them will discourage people from leaving their cars at home.
I’ve talked with many people who support public transportation and want to demonstrate demand by using it more. My answer to them is that they should use it anyway, even if it’s inconvenient, because transportation planners look at current numbers. It’s the only way to get past the circular argument that public transportation is unpopular in the present and therefore a poor investment in the future.
Public transportation seems unpopular because official policy incentivizes people to drive. If you want better and more comprehensive public transportation, invest some of your time in using what’s already here, despite the accumulation of tiny annoyances that discourage people from using it.
